FAQ
Straight answers,
no runaround.
The questions shops and owners ask us most. Don't see yours? Call 682-261-9635.
Every remanufactured unit carries a 1 year / 12,000 mile limited warranty, whichever occurs first. Extended coverage of 2 years / 25,000 miles is available for an additional $495. Full terms are on our Warranty & Policies page.
Turnaround depends on the unit and parts availability — common units we build constantly often turn around fastest, and exchange stock may be ready to ship immediately. Request a quote with your unit details and we'll give you a firm timeline. (Client: confirm typical turnaround range to publish here.)
Yes — we ship within the continental United States, and local customers can choose pickup or drop-off. On exchanges, your original transmission and torque converter must come back to us within 7 days to avoid a core buyout charge. Step-by-step packing instructions are in Core Return Instructions.
Automatic GM, Ford, and Chrysler transmissions only. Our core units are the 6L80/6L90E, 4L60E/4L65E, 8L90/8L90E, 4R70W/4R75W, 5R110W TorqShift, 6R60/75/80, and 68RFE — see the full list on our Services page. We do not service manual transmissions or import brands.
You can pay by credit/debit card, ACH bank transfer, or business check. Online invoice payment through Chase Quick Accept is coming soon — until then, call 682-261-9635 to pay by card over the phone. See Payment Methods for details. (Client: confirm the final list of accepted methods.)
We act as your shop's transmission department: you send the job (or the vehicle), we diagnose, rebuild or exchange, and return a unit ready to install — so you keep the customer and the margin without adding a specialty bay. Start with the quote form.
Still have a question?
A two-minute phone call usually settles it.